Meet the Team.
Meet the compassionate team behind Funerals With Grace
Charles
Founder & Chief Executive
With over 30 years of entrepreneurial experience Charles founded Plan with Grace Ltd in 2015 with a clear mission: to bring compassion, trust, and integrity to funeral planning.
Ricky
Chief Operating Officer
Ricky is the COO at PWG, responsible for overseeing the seamless delivery of both pre-need plans and at-need funeral services within a fully FCA-regulated environment.
David
Head of Compliance
Ensuring that all funeral planning services meet the highest standards of integrity, transparency, and regulatory compliance under the Financial Conduct Authority (FCA).
Becky
Customer Support
Becky is responsible for overseeing quality assurance, complaints handling, and customer vulnerability. Becky ensures that every family receives respectful, fair, and compassionate support.
Lisa
Funeral Planner
Lisa is a dedicated funeral planner. With 5 years of experience in the funeral services industry, Lisa helps families honour their loved ones’ memories through personalised services with heartfelt support.
Lola
Funeral Planner
As an experienced funeral planner, with deep compassion and professionalism, Lola provides thoughtful guidance helping families celebrate the lives of their loved ones through meaningful, personalised services.
Luke
Funeral Advisor
Specialising in prepaid arrangements and immediate funeral services, Luke is a trusted funeral advisor who understands the importance of planning ahead and supporting families.
Leanne
Funeral Advisor
Leanne is a compassionate funeral advisor with extensive experience dedicated to helping families plan ahead with confidence as well as navigate any immediate arrangements with care.
Abbie
Operations
As part of the Operations teams at PWG, Abbie helps make funeral planning simpler and more supportive for every family and always looking for ways to improve the experience.
Woody
Chief Morale Officer
Woody is the beloved Chocolate Labrador who spends his days alongside the team. His gentle presence helps families feel at ease during difficult times and offers a friendly wag to everyone who visits.
Wilma and Vera
Office Mascots
Our gentle mascot dogs. With calm hearts and wagging tails, they remind us every day that kindness and comfort matter most — bringing warmth and a little light to every family we care for.
Daisy
Comfort Expert
Meet Daisy – she is our part-time office companion and full-time comfort expert. She’s in three days a week and her calm presence brings smiles and a sense of peace to everyone she meets.
